FAQs
About KM Thomas
What is KM Thomas?
K.M. Thomas supplies door hardware and access controls product, offering premium door hardware and security products. Their extensive line of products combines quality mechanical systems and modern digital technology. KM Thomas can help you integrate mechanical, hardware, and access control product together effectively. Door security systems include access control products, electrified door hardware, and guard tour systems. Mechanical hardware includes locks, cylinders, exit devices, hinges, closers, weatherstripping and thresholds.
What is KM Thomas’s history? How long has KM Thomas been in the door hardware and security industry?
KM Thomas was established in 1950 by Ken Thomas, who started representing and stocking a few hardware lines and began selling to contract hardware distributors. In the 1970’s, KM Thomas started representing Adams Rite and Lund Key Cabinets products. In 1996, Detex’s line of exit alarm products became one of the premium products sold by KM Thomas. Today, more than 75 years later, KM Thomas remains at the forefront of the door hardware and security product evolution, and we are a proudly Canadian company.
What makes KM Thomas different from other door hardware and security wholesalers?
With more than 75 years of experience in the industry, KM Thomas has the door hardware and security knowledge and expertise required to get your job done right, combining mechanical systems and modern digital technology for the most effective door & security hardware solutions.
Customer service is another paramount reason why customers keep coming back to KM Thomas. Their team is very knowledgeable and can assist you in ordering the correct products to suit your requirements.
How do I become KM Thomas customer?
To become a KM Thomas customer simply register on our website by going to the homepage and clicking on “Login/Register” on our website and fill out the required information.
Can KM Thomas help me find the correct door hardware and security products for my project?
Yes, KM Thomas can help you find the correct door hardware and security products for your projects. Combined, their sales, customer service, and management team has more than 100 years of experience in the industry and uses that knowledge to assist you in ordering the correct products to suit your door hardware and security requirements. You can reach the amazing KM Thomas team at +1-888-383-4105, info@kmthomas.com, or by filling out a contact form to help you get started finding the perfect solution to your project.
What industries does KM Thomas work with?
KM Thomas works with contractors, door hardware distributors, locksmiths, architects, and end users. Healthcare Facilities, Schools, Commercial Office Buildings, Multi-Residential Facilities & Industrial Companies are only a few of the places that KM Thomas provides door hardware and access control products to.
Does KM Thomas provide technical support for products?
KM Thomas can assist you with technical support for all kinds of door hardware products. And, if they don’t have the answer on hand, they will be glad to assist you in getting the required technical information. Whether it is for locks, closers, exit devices, card readers, power supplies, credentials, or various other mechanical hardware or access control product, KM Thomas will be glad to assist you in tech support requirements.
Where is KM Thomas’s warehouse located?
KM Thomas operates a warehouse in Toronto, ON at 360 Carlingview Drive, M9W 5X9, with pickup available Monday-Thursday, 8:00 AM – 4:30 PM EST, Friday, 8:00 AM – 4:00 PM EST, phone 416-798-0611.
Products & Inventory
What kind of door hardware and security products does KM Thomas sell?
KM Thomas has a wide variety of door hardware and security products, including: Access Control & Intercoms, Door Accessories & Miscellaneous, Door Closers, Automatic Operators, Actuators, Transmitters & Receivers, Door System Kits, Electric Locks, Electric Strikes & Magnetic Door Holders, Exit Devices & Exit Alarms, Hazardous Location Product, Hinges & Pivots, Locks, Cores, Key Cabinets, Cylinders & Keyblanks, Locksmith Tools, Power Supplies & Transformers, and Relays, Sensors, Switches, Timers & Annunciators.
What brands does KM Thomas carry?
KM Thomas carries product for the door & security hardware space from more than 50 different manufacturers including ACSI-INC, Alarm Lock, Allegion (Falcon, Glynn-Johnson, Ives, LCN, Locknetics, Schlage, Stanley, Von Duprin), Altronix, Arte Viva, Assa Abloy (Accentra Yale, Adams Rite, Corbin Russwin, Ditec, Folger Adam, Gallery Specialty Hardware, HES, Lawrence Hardware, McKinney, Norton Rixson, Pemko, Sargent, Securitech, Securitron, Weiser), BEA Inc., Camden Door Controls, Canadian Builders Hardware, Cansec Systems, Central Time Clock, Inc., Codelocks, CRL Canada, Detex, Dormakaba (BEST, BEST Hinges, Design Hardware, E-Plex Unican, Precision, RCI, Simplex Unican), Everlast Thresholds, First Choice Building Products, Flair Electronics, GKL Products, Hager, Lund Equipment Company, Magnasphere, Micom Americas, National Guard Products, PBB Architectural, Richelieu Hardware, Security Door Controls, Security House, Sicunet, Telkee, Thomas Products (Thomas Access Control, Thomas Door Closers, Thomas Exit Devices, Thomas Locks, Thomas Storefront, Thomas Weatherstrip), and Trine Access Technology.
What kind of access control & intercom devices does KM Thomas sell?
KM Thomas provides a wide range of access control & intercom products, including card readers, controllers, credentials, intercoms, keypads, security cameras & accessories, and software. These products are from some of your favourite and trusted brands; Nice/Linear, Aiphone, Petawise, Camden, Cansec, Sicunet, and Security Door Controls.
What door accessories does KM Thomas offer?
Door silencers, finger guards & safety products, flat goods, guard tour, lite kits, mailboxes, overhead holders & stops, thresholds, weatherstrip, and window hardware are the primary door accessories offered by KM Thomas, stocked by brands like CBH, Gallery, Glynn-Johnson, Central Time Clock, Design Hardware, Dormakaba, National Guard Products & Thomas Hardware.
Does KM Thomas supply door closers, automatic operators, actuators, and transmitters & receivers?
You bet. KM Thomas supplies actuators, automatic door operators, door closers & door operator parts & accessories, floor closers, presence sensors, receivers & transmitters, and surface & concealed closers for the door and security hardware industry. These products come from trusted brands like, Micom, Camden, Detex, Omega, Design Hardware, Dormakaba, BEA, LCN, Norton/Rixson & Thomas Closers.
What kind of door system kits does KM Thomas sell?
KM Thomas offers card reader kits, delayed egress kits, marijuana security door kits, secure daycare & school system kits, call for assistance, and universal washroom kits. These door system kits are put together via KM Thomas experts to ensure you can have everything you need for your door system in one easy-to-purchase kit. KM Thomas does also carry a few Camden system kits as well.
Does KM Thomas carry electric locks?
Yes, KM Thomas carries a wide range of electrified cabinet locks, electrified cylindrical locks, electrified deadbolts & bolt locks, electrified gate locks, electrified mortise locks, keypad locks, and magnetic locks. Electric lock brands carried by KM Thomas include list Architectural Control Systems, Camden, Codelocks, Design Hardware, Dormakaba, Security Door Controls, Sargent & Schlage.
What kind of electric strikes and magnetic door holders are available from KM Thomas?
KM Thomas carries electric strike parts & accessories, electric strikes, electromagnetic door holders, and monitoring strikes from brands such as, Adams Rite, Camden, Dormakaba (RCI), HES, Norton/Rixson, Security Door Controls, Trine Access, and Von Duprin.
Does KM Thomas provide exit devices and exit alarms?
Absolutely, KM Thomas offers numerous exit devices and exit alarms, including alarmed exit devices, electrified exit devices, exit alarms, exit device parts & accessories, exit device trims, latch retraction kits, mullions, rim & mortise exit devices, and vertical rod exit devices. Exit devices and exit alarm brands include Adams Rite, Alarm Lock, Architectural Control Systems, Design Hardware, Detex, Dormakaba, First Choice, Sargent, Security Door Controls & Thomas Exit Devices.
What kind of hazardous location products does KM Thomas sell?
KM Thomas provides the following hazardous location products for optimal safety: exit switch, pull station & maglocks, hazardous area camera kit, hazardous area card reader kit, hazardous area magnetic switch, and hazardous area request-to-exit kit. Hazardous location product brands include Security Door Controls & Thomas product.
What kind of hinges and pivots does KM Thomas sell?
KM Thomas offers continuous hinges, electrified hinges, ball bearing hinges, and pivots from brands such as, Architectural Control Systems, Best, Hager, Design Hardware, Ives, Markar, National Guard Products, Norton/Rixson, PBB Architectural, Pemko, & Stanley.
Does KM Thomas sell locks, cores, key cabinets, cylinders, and keyblanks?
Yes, KM Thomas sells cylinders, cylindrical locks, deadbolts & deadlatches, high security cylinders, high security keys, key blanks, key cabinets, lock parts, mortise locks, padlocks, push button locks, and storefront trim. Brands include Adams Rite, Best, Design Hardware, Dormakaba, Falcon, Hager, Lund Equipment, Sargent, Schlage, Telkee, Thomas Locks, & Unican.
What locksmith tools can be purchased from KM Thomas?
KM Thomas provides locksmiths with cutters, fasteners, key machines, lock picks, pinning kits, springs, pins & caps, and stamping tools from LAB, HPC, GKL Products, and AFD.
What kind of power supplies and transformers does KM Thomas sell?
KM Thomas offers various power supplies and transformer products, including boards & modules, door cords & wire transfers, integration/junction boxes, power supplies & accessories, and transformers & rectifiers. KM Thomas carries power supplies and transformer brands like Adams Rite, Altronix, Camden, Thomas Junction Boxes, Thomas Access Control & Von Duprin.
Does KM Thomas offer relays, sensors, switches, timers, and annunciators?
Yes, KM Thomas offers a vast array of door actuators & plates, door status switches & indicators, horns & strobes, key switch mounting boxes, key switch parts & accessories, key switches, pull stations & emergency releases, push button parts & accessories, push buttons, relays, request to exit sensors, and timers. Brands include BEA, Camden, Flair Security, Magnasphere, Micom, System Sensor & Thomas Access Control.
Click here to view all of the relays, sensors, switches, timers, and annunciators offered by KM Thomas.
KM Thomas Customer Service
How can I contact KM Thomas?
You can contact KM Thomas through the following methods:
Toll Free – +1-888-383-4105
Phone – 416-798-0611
Email – info@kmthomas.com
Fax – 416-798-1349
Mailing address:
KM Thomas
360 Carlingview Drive
Toronto, ON
M9W 5X9
Does KM Thomas provide shipping?
Yes, KM Thomas does offer shipping to customers.
Rates will be displayed at checkout based on the “Ship To” address, weight, and dimensions of the order. Orders are processed twice each business day at 9 AM and 2 PM EST.
International customers must call or email for a shipping estimate.
Click here to find out more information about shipping and delivery.
Does KM Thomas offer returns?
Absolutely. KM Thomas does accept returns. However, products for return to K.M. Thomas must have a pre-approved Return Goods Authorization (RGA) number. Please note: Not all products will be accepted for return, including, but not limited to, special order, damaged, and outdated and obsolete products.
How can I purchase from KM Thomas?
Customers can purchase door hardware and security solutions from KM Thomas via this e-commerce website by selecting products and checking out, by phone at 416-798-0611, or by email at info@kmthomas.com.
Can I get a quote from KM Thomas?
Yes, you can receive a quote on door hardware and security solutions from KM Thomas via this e-commerce website by selecting products to add to your quote and requesting the quote via the checkout, by phone at 416-798-0611, email at info@kmthomas.com, or through this contact form.